Incident Investigation and Analysis


This course provides an awareness and understanding of incident investigation and analysis, including why we need to investigate incidents.  The stages of incident investigation are discussed: immediate actions in the event of an incident; initiating the investigation; collecting, organising and analysing data; identifying corrective and preventive actions; reporting the incident and learning from it.  The module involves a significant amount of practical exercises.


At the end of the course you will be able to

  1. Demonstrate a thorough grounding in the underlying theories behind accident cause analysis
  2. Apply the investigation and analysis process to determine the sequence of events and the causes of an incident
  3. Critically analyse published incident and accident reports including the recommendations.


Outline content

  • Why we investigate accidents
  • The incident investigation process
  • Accident cause investigation theory
Immediate actions in the event of an accident
  • Emergency response/make the area safe
  • Secure the scene/preserve the evidence
  • Information management
Planning the investigation
  • How to determine the extent of the investigation and set Terms of Reference
  • Appointing the investigation team: roles, responsibilities
  • Planning the investigation team activities
Collecting data
  • Types of data/information available
  • Interviews and witness statements
  • Human Factors
Data organisation/analysis
  • Defining what happened (the timeline)
  • Identifying why things happened (the analysis)
  • Understanding immediate, underlying and root causes
Corrective actions
  • Address each cause
  • Failed barriers before restart
  • Interim recommendations
Concluding the analysis
  • Recommendations and actions
  • Reporting your findings


Study options

Distance learning


In-house customised training can be provided upon request.  Enquire for further details.

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