Human Factors in Design and Operations


The purpose of this module is to explain how an understanding of human abilities, limitations and needs can be applied to the design and assessment of tasks, equipment, systems and processes, in order to reduce human error, improve safety and increase efficiency.  It also highlights how and why human errors occur, and describes the methods, tools and techniques that can be used to identify, analyse and reduce them.

Key Human Factors tools and methodologies will be demonstrated through the use of “real world” practical examples from high hazard industries.


At the end of the course you will be able to

  1. Analyse the role of HF in systems engineering in order to achieve safe and effective designs, systems and processes
  2. Evaluate the human characteristics which influence a user’s experience of the workplace environment to ensure it is comfortable, healthy, safe and effective (accounting for physical and psychological capabilities and limitations)
  3. Demonstrate an understanding of human error types (including violation) and their potential causes
  4. Appraise human reliability and performance using appropriate methods in order to develop measures to reduce the likelihood of human error


Outline content

Introduction to Human Factors
  • Defining Human Factors
  • Overview of things to consider
  • The benefits of Human Factors
Human Factors integration
  • The benefits of applying HF
  • Regulatory requirements
What HF Integration (HFI) is, why it is important and how to achieve it within a project, operating facility or organisation
  • Understand where and what HF inputs need to occur throughout the system lifecycle
Defining Human Error
  • Human error and violations theory basics
  • Error identification and accident/incident root cause analysis
  • Human reliability analysis steps and comparison of various techniques available
Human Reliability Analysis
  • Task Analysis
  • Human Error Identification
  • Human Error Assessment
  • Error mitigation and reduction


Study options

Distance learning


In-house customised training can be provided upon request.  Enquire for further details.

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